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Last Updated: June 2026

Virtually By Your Side ("I", "me", "my") is committed to protecting your privacy and handling your personal information responsibly.

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Who I Am

Virtually By Your Side is operated by Lisa Suswain, a sole trader based in Kings Somborne, Stockbridge, Hampshire, United Kingdom.

For any questions regarding this Privacy Policy or your personal data, please contact:

Email: lisa@virtuallybyyourside.co.uk

What Information I Collect

I may collect the following information when you contact me through my website:

• Name

• Email address

• Telephone number (if provided)

• Business information you choose to share

• Details contained within your enquiry

I may also collect anonymous website usage information through cookies and analytics tools.

How I Use Your Information

I use your information to:

• Respond to enquiries

• Discuss potential services

• Provide Virtual Assistant, Online Business Management and Coaching services

• Manage client relationships

• Improve my website and services

• Meet legal and regulatory obligations

I do not sell your personal information to third parties.

Website Analytics

This website uses Google Analytics to understand how visitors use the website and improve the user experience.

Google Analytics may collect information such as:

• Pages visited

• Time spent on the website

• Device information

• Approximate geographic location

• Referral source

This information is anonymised where possible and is not used to identify individual visitors.

Meta Pixel

This website uses Meta Pixel to help understand the effectiveness of advertising and improve website performance.

Meta may collect information about website activity in accordance with its own privacy policies.

Lawful Basis for Processing

Under UK GDPR, I process personal data under one or more of the following lawful bases:

• Consent

• Legitimate interests

• Performance of a contract

• Legal obligations

How Long I Keep Your Information

I only retain personal information for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

Your Rights

You have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Restrict processing

• Object to processing

• Request transfer of your data where applicable

To exercise any of these rights, please contact me using the details above.

Data Security

I take reasonable measures to protect your personal information from unauthorised access, misuse or disclosure.

Changes to This Policy

I may update this Privacy Policy from time to time. Any updates will be posted on this page.

Contact

If you have any questions about this Privacy Policy, please contact:

Lisa Suswain
Virtually By Your Side
Kings Somborne, Stockbridge, Hampshire, United Kingdom

Email: lisa@virtuallybyyourside.co.uk